Key Account Manager (m/f/d)

heiland.com was founded in Hamburg, Germany in 2016 with the idea that we could be more than just the next tech start-up. It would be a collection of experiences, relationships, people and the meaningful things we create in this journey of life. And in our case, those creations are products of vision. Software with a soul. Our vision is to increase global animal health significantly by empowering veterinarians through technology. Presently, we are proud members of the Swedish Vimian Group, actively transforming this vision into tangible results.

- Lead supplier initiatives and offer comprehensive support to suppliers with their inquiries.
- Cultivate a deep understanding of supplier requirements, gather feature requests, and bolster supplier engagement.
- Assist the customer relations team in understanding customer needs and enhancing customer engagement.
- Join a small international english speaking team building high impact software for our users in the veterinary market.
- Responsible for initiating, driving and supporting cross-team efforts.

- 3+ years of experience as Key Account Manager or in a similar role.
- Demonstrate strong communication skills in German and English, comfortable engaging with both customers and partners.
- Ability to multitask and manage multiple partner accounts simultaneously.
- Strong negotiation and problem-solving abilities.
- Proficient and confident in utilizing CRM software and the MS Office suite.

- Vibrant and dynamic international team as we propel the business into new markets.
- startup/scale-up environment, bolstered by strong financial backing from our parent company.
- competitive salary in a stable, low-risk market, ensuring your professional growth and security.
- finest office coffee in town, freshly brewed from our top-of-the-line portafilter machine. Elevate your workday with a premium coffee experience!